AI Shop Assistant — Sell, Serve & Learn from Every Chat

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Product

Works with

Sell. Serve. Learn.

The 24/7 digital member of staff that turns browsers into buyers, questions into answers, and every chat into insight.

Sell

Guides shoppers straight to

what they need

Syncs with your catalogue and stock

Serve

Answers delivery, returns and

stock questions instantly, 24/7.

Answers support questions 24/7.

Learn

Turns every conversation into

insight you can act on.

SELL

Your product page can’t close the sale.
Your assistant can.

Every retailer has the same gap. A shopper lands on a product, has a real question — will this fit my wall type? is this the right size? what do I need alongside it? — and there’s nobody there to answer it. They don’t call. They don’t email. They leave.

Most shoppers don’t even know exactly what they’re looking for. They know their problem — a radiator that won’t heat up, but no idea what part they need. A search bar can’t help them. A product page can’t help them. But a conversation can.

The AI Shop Assistant understands plain-language questions, searches your entire catalogue in real time, and surfaces the right products — with images, prices, and live stock — right inside the chat. It asks the right follow-ups, narrows the options, and guides the shopper to a confident decision. The shopper gets an answer. You keep the sale.

SERVE

Stop answering the same questions every day.

Returns. Delivery times.

Opening hours.

Stock availability.

Every retailer fields the same handful of questions on repeat — by phone, by email, by live chat.

It’s time your team could spend on the customers who actually need them.

The AI Shop Assistant handles these instantly, 24/7, using your own policies and store information. A shopper asks about your return policy at 11pm on a Sunday — they get an accurate answer immediately. Your team arrives Monday morning to an empty inbox instead of a backlog.

Your product page can’t close the sale.
Your assistant
can.

Every retailer has the same gap. A shopper lands on a product, has a real question. Will this work for my wall type? Is this the right size? What do I need alongside it? — and there’s nobody there to answer it. They don’t call. They don’t email. They leave.

The AI Shop Assistant sits on your product page. Answers those questions instantly.

The shopper gets an answer. You keep the sale.

SELL

Returns. Delivery times. Opening hours. Stock availability. Every retailer fields the same handful of questions on repeat by phone, by email, by live chat. It’s time your team could be spending on customers who actually need them.

Stop answering the same questions every day.

SERVE

Finally know what your customers are actually asking.

Most retailers are guessing. They guess which products confuse people, which policies cause friction, which questions go unanswered. The admin portal stops the guessing.

Every conversation is automatically reviewed by AI — summarised, tagged, and analysed for sentiment and goal achievement. You see which products come up most, where shoppers drop off, and what’s missing from your catalogue. Over time, patterns emerge that tell you exactly where to focus — whether that’s updating a product description, fixing a delivery policy, or stocking something your customers keep asking for.

It’s the kind of insight that used to require a dedicated analyst. It comes included, automatically, from day one.

LEARN

Finally know what your customers are actually asking.

Most retailers are guessing. They guess which products confuse people, which policies cause friction, which questions go unanswered. The admin portal stops the guessing.

Every conversation is automatically reviewed — summarised, tagged, and analysed for sentiment and whether the shopper got what they came for. You see which products come up most, where shoppers drop off, and what’s missing from your catalogue. Over time, patterns emerge that tell you exactly where to focus — a product description to update, a delivery policy to fix, or something your customers keep asking for that you don’t yet stock.

It’s the kind of insight that used to need a dedicated analyst. It comes included, automatically, from day one.

Not just for your website. Your team uses it too.

This one surprised us.

Within weeks of going live, retailers told us their staff had started using the assistant on the shop floor — looking up specs on the spot, comparing options, answering questions face to face.

Your whole team, not just your website.

It makes sense. The assistant knows your entire catalogue inside out. For a new staff member still learning the range, or a busy sales floor where nobody has time to check the stockroom, it’s like having your most knowledgeable colleague always on hand.