A digital member of your retail team
More sales.Less repetition.No blind spots.More sales.Less repetitive support.No more blind spots.
It finds shoppers the right product, answers the questions your team keeps repeating, and tells you every day what customers wanted that you didn't have.
Get your priceA free demo on your own catalogue. No contract, and nothing to pay until you go live.
41k+ conversations with shoppers
Murtaghs
Sheahans
Würth
Stakelums
Lenehans
CarRacks
Vaughan Shoes
ShoeShop
In practice
What your customers would see
A customer lands on a product page, asks in plain English, and gets a real answer with the right products attached.
What it does
Three things it does from day one
€500k+in products added to baskets
More sales
It helps shoppers find the right product even when they can't name it — asking the right follow-ups, then surfacing products with images, prices and live stock inside the chat.
350+ hrsof estimated customer-service time saved
Less repetitive support
Delivery, returns, opening hours, stock. Answered instantly from your own policies, which matters more than it sounds: 54% of conversations across our stores start when the shop is shut. Fewer repetitive queries waiting for your team, and an answer for everyone who asked at midnight.
5,000+missing product details and stock gaps flagged
No more blind spots
Every conversation is read, summarised and tagged for you. Each day you see which products people ask for and can't find, which ones you showed them while out of stock, where they gave up — and what's worth fixing first.
Why shoppers leave
They don't email you to ask. They just leave.
They can't find it.
Your search wants the exact product name. Your customer has a job to do.
They don't know which one.
Four similar products, no idea which fits. So they buy none.
They're not sure it'll work.
One unanswered question is enough to close the tab.
Not off the shelf
It was built for one shop. Yours.
Every assistant we build is built once, for a single store. Your live catalogue, your own policies, your voice. Not a template with your logo dropped on top. Answers are grounded in your products, prices, stock and policies, not a general-purpose AI guessing at your range. And if there's something you want yours to do that no other shop needs, we build that too.
Proof
The numbers
Lenehans, March – August 2026.
- 3.6x
- higher conversion than any other tracked channel
- +60%
- larger average basket
- 132 hrs
- of estimated staff time saved on customer service
- 1 in 4
- conversations surfaced a follow-up worth acting on
Case study · Lenehans
Their best-converting channel is a conversation
Lenehans is a 160-year-old Dublin hardware business doing 80% of its trade online. In store they had expert staff on hand; online they didn't. The assistant filled the gap — and their own team now uses it on the shop floor.
“The AI Shop Assistant has become our highest-converting channel. Our customers get instant answers, and our team uses it daily to support in-store conversations.”
Getting started
Live in days, not quarters
- 1
We build it.
Your catalogue, your policies, your branding. Nothing for you to prepare.
- 2
We show you it working.
A working assistant on your own stock, yours to review and change.
- 3
We switch it on.
One line of code, added when you're ready. We handle the rest.
Always there for your customers
Think of it as a hire, not a tool.
9–5
when a member of staff can answer
24/7
when your AI Shop Assistant can help
Your team can only help one customer at a time. Your AI Shop Assistant handles hundreds of conversations at once and knows your catalogue from the day it goes live.
One fixed monthly quote based on your website sessions, integration and any custom functionality agreed before launch. No conversation limits.
Judge it yourself
Don't take our word for it
Pick the store closest to yours. Ask it something you'd know the right answer to, and judge it yourself.
Next step
Get your price for your store
Tell us your email, your website and roughly how many monthly sessions it gets. We'll review the integration and any custom needs with you, then agree a fixed monthly quote. You can also see a free demo on your own catalogue.